Shipping & Returns

Shipping

Each RAYA piece is made to order in Lyon after you reserve it. Please allow 10 weeks from reservation to delivery.

We ship worldwide via insured courier. You will receive a tracking number by email once your piece has left the atelier. We will also write to you personally to confirm dispatch.

Returns

Because each piece is made specifically for you after your reservation, we do not accept returns or exchanges.

We encourage you to review the size guide carefully and write to us at contact@raya-fashion.com with any questions before reserving. We respond personally.

Customs & duties

International orders may be subject to import duties and taxes. These are the responsibility of the customer and are not included in the piece price.